{"id":184775,"date":"2025-07-01T14:26:23","date_gmt":"2025-07-01T13:26:23","guid":{"rendered":"https:\/\/www.aviationbusinessnews.com\/?p=184775"},"modified":"2025-07-01T14:26:23","modified_gmt":"2025-07-01T13:26:23","slug":"united-updates-app-to-include-connecting-flight-information","status":"publish","type":"post","link":"https:\/\/www.aviationbusinessnews.com\/cabin\/united-updates-app-to-include-connecting-flight-information\/","title":{"rendered":"United updates app to include connecting flight information"},"content":{"rendered":"

United has updated its passenger app with a number of features that make catching connecting flights easier.<\/p>\n

Customers with connecting flights at United’s U.S. hub airports can now access a special section of the app that includes a countdown to connecting flights, customized turn-by-turn directions to their connecting gate with estimated walk times, real-time flight status updates, tips for longer layovers, and notifications if United’s ‘ConnectionSaver’ technology has been activated to hold the plane for them.<\/p>\n

READ:\u00a0United recieves FAA approval for Starlink-equipped aircraft<\/a><\/strong><\/p>\n

United trialed these app features during a beta test period this spring, and during that time, 350,000 customers used the new features, achieving a 98% success rate making their connection.<\/p>\n

David Kinzelman, United’s Chief Customer Officer said: “With these new features, our customers will have even more real-time details about their flight and as a result, have an even better experience flying United.”<\/p>\n

In the months ahead, the airline will deploy text messages to update customers with connecting flights in real time about their connecting flight status and relevant details to make their flights.<\/p>\n","protected":false},"excerpt":{"rendered":"

United has updated its passenger app with a number of features that make catching connecting flights easier.<\/p>\n

Customers with connecting flights at United’s U.S.<\/p>\n","protected":false},"author":123,"featured_media":174005,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43,42,264,1131],"tags":[1284],"class_list":["post-184775","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-airlines","category-cabin","category-latest-news","category-industry-news","tag-united-airlines"],"yoast_head":"\nUnited updates app to include connecting flight information - Aviation Business News<\/title>\n<meta name=\"description\" content=\"United updates app to include connecting flight information - United has updated its passenger app with a number of features that make catching connecting flights easier. 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