Airline disruption payments platform Swiipr has launched new technology that enables airlines to digitally transform their compensation payment operations.<\/p>\n
The firm said the series of new API (electronic computer connections) will have an impact in \u201cas little as a few weeks\u201d, irrespective of airlines\u2019 legacy systems.<\/p>\n
Over 500 million global passengers are estimated to be affected by flight disruption each year, costing airlines billions of dollars in payouts as well as significant customer dissatisfaction.<\/p>\n
Swiipr has built payment technology allowing airlines to digitise disruption payments, to improve the passenger experience and drive cost efficiency by up to 60%.<\/p>\n
Swiipr co-founder and chief executive Tara Spielhagen, said: \u201cLegacy passenger compensation payments systems simply aren\u2019t fit for use.<\/p>\n
\u201cPassengers and airlines alike are crying out for a tech-driven solution that meets their needs and reduces disruption, cost and stress.<\/p>\n
\u201cOur APIs enable us to integrate with any airline, irrespective of their exiting digital infrastructure, enabling us to scale with ease.<\/p>\n
\u201cIt also means we can easily give our payment technology to existing passenger recovery platforms. We can\u2019t prevent flight delays, but we can speed up the compensation process and give airlines the tools they need to meet their passengers\u2019 and regulatory needs.\u201d<\/p>\n
The firm said its new APIs \u201creduce much of the complexity airlines have traditionally faced in digitising their compensation payments, including transitioning from bank transfers, cash, or paper vouchers to virtual cards\u201d.<\/p>\n
They enable any airline to directly integrate Swiipr\u2019s platform with their existing IT infrastructure, even if running legacy systems.<\/p>\n
The \u201cout of the box\u201d API is fully customisable to meet each airline\u2019s bespoke needs, and can also integrate with third parties – such as IT disruption partners and \u00a0ground handling who support airlines during travel disruptions.<\/p>\n
Swiipr\u2019s digital platform also provides\u00a0rich real time data which gives the airline invaluable insights into patterns of disruption and passenger impact.<\/p>\n
Having launched in 2020, Swiipr is issues to passengers across 137 airlines across 70 countries, including major flag carriers.<\/p>\n
The Swiipr Compensation Card enables airlines to distribute funds directly to travellers at the point of disruption, while the Swiipr Welfare Card provides travellers with food and beverage payments when flights are delayed.<\/p>\n","protected":false},"excerpt":{"rendered":"
Airline disruption payments platform Swiipr has launched new technology that enables airlines to digitally transform their compensation payment operations.<\/p>\n","protected":false},"author":120,"featured_media":184151,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1131,35,39,4041],"tags":[],"class_list":["post-184150","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","category-low-cost","category-technology","category-tech-digitisation"],"yoast_head":"\n